Lingerie with Love

Hello, Welcome to Lingerie with Love.  My name is Debbie Love and I am excited you are shopping at my new Lingerie Store.  I have spent a lot time developing this store from the ground up and I am thrilled with the result!  Please enjoy shopping the huge selection of Sexy, Seductive and Sensual lingerie.  I want to sincerely say… if you have ANY suggestions on how I can make this store a better place for you to shop … please do not hesitate to email me at debbie@lingeriewithlove.com. 

Again, thank you for shopping at Lingerie with Love.

 Online Orders: 4 easy steps to order online!

• Step 1: Select the category you would like to view.
• Step 2: Select the item of interest.
• Step 3: View detailed image and description of the item you selected.
• Step 4: Place order by completing shipping and billing information.

Contact Information: Please use the following methods to contact us:

• Fax: (Sorry, we do not accept faxed orders.)
• E-mail: support@lingeriewithlove.com
• Phone: We reply to most email inquiries within 1 business hour. If you would rather leave us a voice mail we will return the call as soon as possilbe. The number is 1-800-206-3934 ext 4141.
• Mailing Address:

Lingerie with Love
P.O. Box 11633
Spring, TX 77391-1633

*Please include invoice number and name if you need help with your order.

Payment Methods:

Lingerie with Love will accept Visa, MasterCard, American Express, Discover or Money Order. For your protection, cash remitted through mail will not be acceptable, nor will checks. Your credit card will be charged upon placement of order. Money orders should be mailed to:

Lingerie with Love
P.O. Box 11633
Spring, TX 77391-1633

Security and Privacy:

For your protection, our website uses QuickSSL 128-bit Secure Socket Layer (SSL) data encryption provided by GoDaddy.com, which will automatically initiate a secure session with your browser before any order or personal information is sent over the internet. This state-of-the-art encryption software ensures that your credit card information travels the internet securely.

Lingerie with Love respects your privacy and therefore will never sell or otherwise distribute any personal information that you have necessarily provided. For your protection, credit card orders supplied to an address other than your billing address may require additional verification. If you have any further questions about security, please contact our website administrator at support@lingeriewithlove.com . If you have questions about an order, please include your invoice number and name.

Sizing Guidelines:

• Measure your Bust under your arms around the fullest part of your chest (Note: this measurement is usually larger than your bra size).
• Measure your Waist around your natural waistline, keeping the tape comfortably loose.
• Measure your Hips around the fullest part of your hips (approximately 8" below your waistline).
• Measure your Arms from the center of the collar (back of neck) to your wrist.
  

How to Return an Item:

Note: Return the item in new condition - unworn, undamaged and without stains or perfume, in the original packaging and with all labels and tags attached so that it is received in our office within 15 days of the invoice date.

• Step 1: Kindly place merchandise inside the original box with an explanation of why the item(s) is being returned. Repackage the item(s) in its original box and then simply address the package to the following:

Lingerie with Love
P.O. Box 11633
Spring, TX 77391-1633

• Step 2: Upon receipt of the package, you will receive an email indicating that fact. We will immediately process a request to credit your account or send you another item, depending on your request.

Unconditional Satisfaction Guarantee: Return Policy
Your satisfaction is our main concern. As a result, Lingerie with Love offers a 100% money back guarantee return policy. All items were inspected prior to shipping. All items shipped by Lingerie with Love are insured. In the unlikely event, that an item arrives with apparent damage, please contact us at support@lingeriewithlove.com. You will incur no cost whatsoever, if that were to occur. Please include your invoice number and name when emailing or contacting us. Should you wish to return an unused item, for any reason, you may do so within 15 days of your delivery, for an exchange or full refund. Lingerie with Love is not responsible for lost returns. We strongly suggest you insure any returns, for your protection.

Changing or Canceling an Order
Should you decide to change or cancel an order, kindly contact our Customer Care Team by email at support@lingeriewithlove.com . In the event, the item(s) has/have been shipped, simply follow the steps indicated above regarding RETURNING AN ITEM. Please include your invoice number and name whenever emailing us about an order.

Shipping
Lingerie with Love offers FREE shipping via US Priority Mail for delivery of all its clothing. A $15.00 shipping fee will be charged for orders that are placed outside the U.S. 

International Shipping:

• Lingerie with Love only ships to USA, Canada.
• Lingerie with Love does not charge any handling fees.
• As soon as your order is placed, you will receive an email confirming your order.
• Of course, please feel free to contact us to check the status of an order at any time by emailing us at support@lingeriewithlove.com. Please include your invoice number and name when emailing us.

All orders are shipped discreetly in a plain, unmarked package.

Sales Tax

• There will be an 8.25 sales tax added to any orders shipped to a Texas address.

Privacy Policy

Lingerie with Love is sensitive to your concerns about how your information is used and shared. We understand that your right to privacy is extremely important to you. To that end, we are committed to the protection of your personal information. Any information we collect from you is used only to respond to or fulfill your requests and enhance your Lingerie with Love experience. Our privacy policy appears below in detail. Please note by visiting LingeriewithLove.com you are accepting the practices described in this Privacy Policy.
 

What information do we collect from you?
The information we collect from you lets us improve your Lingerie with Love experience. The types of information we collect from you are information from you. We receive and securely store the information you provide when you:

• sign up to our newsletter, and/or
• contact us.

In each of these situations, we require certain information to enable us to respond to your request. This information is highlighted as required when you submit your request.

System information:
In some instances, we receive and securely store information when you visit our website. Typically, the information is gathered using "cookies" and the interaction between your browser and our website. It is important that you also understand that the websites that you visit by clicking on one of our links, may also receive and store information when you visit their websites.

Email information:
To assist us to update you with current and relevant information, we may receive a message to confirm you have opened our emails. This only occurs when your email program allows us to receive these messages.

What about Cookies?
We use cookies (a small piece of text placed on your hard drive) so that you may browse our shop and purchase goods. Our cookies only contain a unique number and a time stamp. The cookie is valid only for a short period. Other websites with links to or from our website may also use cookies to collect additional information about you. We are not responsible for the policies of these websites and you may wish to acquaint yourself with the privacy policies of these websites.

Who do we share your information with?
We do not sale, trade or rent user information to anyone.
We enjoy hearing from you so if you have any questions or concerns about our use of your information, please contact us via email at support@lingeriewithlove.com.

SUGGESTION BOX

Lingerie with Love is constantly adding new products to our site and expanding the content and features of our site. We greatly appreciate all of your comments and suggestions. Please email us at support@lingeriewithlove.com with your feedback.

Other FAQs

Q: How do I know my order has been placed?
A: Once your order has been placed you will receive an order confirmation by email.

Q: How can I check the status of my order?
A: Lingerie with Love reports your order's shipping tracking number, and you are able to follow it here.

* Please allow us 1-2 full business days to process the order, and our warehouse time to package your items and get the appropriate shipping method's tracking number. You will need your Order Number emailed to you in your order confirmation and email to log in to view this information. If after 2 days you still need help with your order; feel free to email us at sales@lingeriewithlove.com with your name and Order Number, which can be found on the confirmation email that you received at the time the order was placed.

Q: Do you offer a printed catalog?
A: Due to our constantly changing selections, and in order to bring our customers the lowest possible prices, we do not offer a printed catalog.

Q: Why do some of the colors look strange?
A: Every computer screen shows colors differently. The Lingerie with Love website administrator has made every effort to make the colors of the clothing on screen show its true color.